New survey aims to improve telemedicine by listening to patients

NCT ID NCT07392606

First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tests a new questionnaire called PET (Patient Experience in Telehealth) to see if it accurately measures how patients feel about telemedicine visits. Researchers will ask 200 adults who had a telemedicine appointment at an Italian hospital to fill out the survey. The goal is to create a reliable tool that captures not just satisfaction, but also communication, privacy, costs, and environmental impact.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

What this could lead to
If successful, this could provide a reliable tool to measure and improve patient experience in telemedicine, helping healthcare systems deliver better remote care.
What could go wrong
This is an observational study to validate a questionnaire, not a treatment trial. It may not capture all aspects of patient experience or may not be generalizable beyond this hospital.

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Conditions

The condition(s) this trial relates to.

As listed by the trial registrant

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