VA tests staff simulations to boost mental health care access
NCT ID NCT04208217
First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time
Summary
This study tested whether a training program called Modeling to Learn (MTL) helps clinic staff improve how many veterans start and finish evidence-based treatments for PTSD, depression, and opioid use disorder. The program uses computer simulations to let staff try out changes to scheduling and staffing in a safe virtual setting before making real-world changes. The study compared MTL to usual quality improvement methods across 24 VA health systems.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- Modeling to Learn (MTL) simulation training
- What this could lead to
- If effective, this approach could help clinics improve access to proven mental health treatments without extra funding or staff.
- What could go wrong
- This is a completed study comparing two quality improvement methods, so results may not apply to all clinics or guarantee lasting change.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
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Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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720 people
The number who actually took part.
- Started
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Jul 2021
- Finished
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Jan 2026
- Lead sponsor
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A government agency
The lead sponsor is a US federal agency other than the NIH.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Accepted
You do not need to have the condition being studied to take part.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: 24 health care systems currently functioning below the median VA mental health recommendations for Strategic Analytics for Improvement \& Learning (SAIL) and below the median for 3 of 8 SAIL evidence-based treatment approaches. * VA divisions and community-based outpatient clinics (CBOCs) or 'clinics' from regional VA health systems * Must be below the overall VA quality median (as assessed by the Strategic Analytics for Improvement and Learning or SAIL), which includes 3 of 8 SAIL measures associated with four evidence-based psychotherapies and three evidence-based pharmacotherapies for depression, PTSD, and opioid use disorder. Exclusion Criteria: Health care systems functioning above median VA mental health recommendations for Strategic Analytics for Improvement \& Learning (SAIL) and below the median for 3 of 8 SAIL evidence-based treatment approaches. Only one health care system can be included per arm - MTL vs QI. * clinics with less than 12 months of data in 2018 * clinics involved in Office of Veterans Access to Care (OVACS) quality improvement program at baseline * clinics where the VA Cerner electronic health record (EHR) implementation rollout will occur during the project period (Veterans Integrated Services Networks (VISNs) 20, 21 ,22, and 7) * clinics who serve less than 122 unique patients each month on average * clinics without an onsite multidisciplinary team of mental health or addiction service providers (minimum required: 1 psychiatrist, 1 psychologist, 1 social worker onsite)
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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VA Palo Alto Health Care System, Palo Alto, CA
Palo Alto, California, 94304-1207, United States
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