Phone support aims to improve mental health care in primary clinics

NCT ID NCT02345122

Ongoing Disease control Sponsor: Centre for Addiction and Mental Health Source: ClinicalTrials.gov ↗

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tests a phone-based care management program for adults with depression, anxiety, or risky drinking. Participants get regular check-ins and support from a mental health technician, while their primary care doctor receives treatment recommendations. The goal is to see if this approach reduces symptoms and improves quality of life compared to usual care.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Mental Health Technician (behavioural intervention)
What this could lead to: If successful, this could show that phone-based care management helps primary care doctors better treat depression, anxiety, and alcohol problems.
What could go wrong: This is a single study with 635 participants, and results may not apply to everyone. The intervention relies on patient engagement and may not work for severe cases.

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Conditions

The condition(s) this trial relates to.

alcohol abuse Alcohol Drinking anxiety anxiety disorder Depression depressive disorder generalized anxiety disorder panic disorder

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

ALCOHOL DRINKING ANXIETY DEPRESSION

Contacts and locations

Locations

Centre for Addiction and Mental Health

Toronto, Ontario, Canada

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