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Emergency room study tests if social support boosts dental visits

NCT ID NCT05688982

Knowledge-focused Sponsor: Massachusetts General Hospital Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now This study
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Aug 14, 2026 · Updated 2 times

Summary

This study tests whether giving emergency department patients information about local dental and social resources—plus phone navigation help—can increase the number of people who actually go to a dentist. About 2,927 adults with unmet dental needs will be split into three groups: one gets a general handout, another gets a handout with nearby resources, and the third gets the handout plus active phone assistance. The main goal is to see who completes a dental appointment.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

What this could lead to
If successful, this could show that giving patients personalized resource lists and phone help improves dental care access.
What could go wrong
This is a behavioral study, not a drug trial. Results may vary by location and patient engagement, and the benefit may be small.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

About 2,927 people

The number the study aims to enrol. It can still change while the study runs.

Started

Aug 2023

Expected to finish

Feb 2028

An estimate. End dates often move.

Lead sponsor

Other sponsor

The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

1 year and older

Sex

Anyone

Healthy volunteers

Not accepted

This study is not open to healthy volunteers. The entry requirements below say who it is open to.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * To be eligible to participate in this study, an individual must meet all of the following criteria: * No evidence of lack of capacity to provide verbal informed consent (as documented in the chart). * Willing to comply with all study procedures and be available by phone for the duration of the study (as reported by the patient) * Unmet oral health needs as ascertained by the Hope Home (adult) or Gazzaz (pediatric) questions * Adult (age ≥18 years old) ED patient or pediatric ED patient (\>1 year of age) presenting with parent or legal guardian. Parent will be the primary study participant but if age \> 7 years, the child will provide assent for medical record review. * Ability to communicate in English or Spanish (as reported by the patient) * Emergency severity index (ESI) 2-5 (as documented in the electronic medical record) * Residence within catchment area of 3-hospital region (defined by MGB home hospital catchment area) at initial enrollment (as reported by the patient) * Working phone number Exclusion Criteria: * Patients on involuntary holds (per electronic medical record review) * Presenting from carceral facilities (per electronic medical record review) * Presenting for acute mental health care under evaluation for Section 12 (per electronic medical record review) * Patients presenting for assistance with intimate partner violence (IPV) or care following sexual assault

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Conditions

The condition(s) this trial relates to.

Stomatognathic Diseases

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Dental diseases

How to take part

Only the study team decides who joins. These are the ways to reach them.

  1. The places running it

    1 site. The list below names each one and where it is.

  2. The official record

    ClinicalTrials.gov lists the study team's own contact details, including names and phone numbers. We don't republish those.

    Open the record ↗

  3. A doctor treating you

    A doctor who knows your case can contact a study site on your behalf, and can tell you whether this study is worth pursuing at all.

Contacts and locations

Locations

  • Massachusetts General Hospital

    RECRUITING

    Boston, Massachusetts, 02114, United States

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