Can a phone call and a community referral help older adults control diabetes?

NCT ID NCT04970810

Completed Disease control Sponsor: University of Chicago Source: ClinicalTrials.gov ↗

First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 2 times

Summary

This completed trial tested two programs for older adults with type 2 diabetes: one with monthly phone coaching and one that added personalized referrals to community resources. Over 500 participants were followed for a year to see if these approaches helped lower blood sugar levels. The goal was to find a practical, remote way to support diabetes self-care and reduce complications.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: behavioral intervention (phone-based diabetes coaching and community resource referrals)
What this could lead to: If successful, this approach could offer a low-cost, scalable way to help older adults with diabetes better manage their condition at home.
What could go wrong: This is a completed pragmatic trial, so results are available but may not apply to all populations. The intervention is behavioral, so benefits may vary widely between individuals.

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Conditions

The condition(s) this trial relates to.

type 2 diabetes mellitus

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

TYPE 2 DIABETES

Contacts and locations

Locations

University of Chicago Medicine

Chicago, Illinois, 60637, United States

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