Chatbot vs. counselor: can AI help rural patients get cancer genetic testing?

NCT ID NCT06089421

First seen Jun 26, 2026 ยท Last updated Jun 26, 2026

Summary

This study compares two ways to provide pre-test genetic counseling to people at high risk for hereditary cancers: a chatbot (Genetic Information Assistant) versus a live telegenetics session with a genetic counselor. About 96 participants will be randomly assigned to one method, then offered genetic testing. Researchers want to see if the chatbot is as effective as a counselor in helping people decide whether to get tested, with the goal of expanding access in rural areas.

What this could mean

Our plain-language read of the trial. This is informational only โ€” not medical advice or a prediction.

Active substance
Genetic Information Assistant (chatbot) and telegenetics counseling
What this could lead to
If successful, this could show that a chatbot is a practical, low-cost way to provide genetic education, making cancer screening more accessible in rural communities.
What could go wrong
This is a small, early-stage feasibility study (96 participants) comparing two counseling methods, not testing a new treatment. The chatbot may not be as effective as a human counselor, and results may not apply to all populations.

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Conditions

The condition(s) this trial relates to.

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • University of Virginia

    RECRUITING

    Charlottesville, Virginia, 22930, United States

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