Can a simple phone call after the ER get cancer patients treated faster?
NCT ID NCT07225725
First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time
Summary
This pilot study will test whether trained community health navigators can help head and neck cancer patients get diagnosed and treated faster after an emergency room visit. The navigators will call or text patients to help with barriers like transportation, insurance, or housing. The study will enroll 24 adults and compare their wait times to similar patients treated before the program started.
What this could mean
Our plain-language read of the trial. This is informational only — not medical advice or a prediction.
- Active substance
- Community Health Support Specialist (CHSS) navigation
- What this could lead to
- If successful, this could show that non-clinical support helps reduce delays in cancer care for vulnerable patients.
- What could go wrong
- This is a very small pilot (24 people) with no control group, so results may not apply broadly. It only tests feasibility, not whether delays actually improve.
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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Methodist University Hospital
Orlando, Florida, 32819, United States
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Regional One Health
Memphis, Tennessee, 38103, United States
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Other studies related to the condition(s) this trial covers.
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