New police hotline aims to keep mentally ill out of jail

NCT ID NCT03740139

First seen Jun 26, 2026 · Last updated Jun 26, 2026

Summary

This study tested a system where police officers can call a mental health provider during encounters with people who have serious mental illness. The goal was to see if this reduces arrests and helps people stay connected to care. Over 1,400 participants were randomly assigned to either have the system available or not, and outcomes were tracked for 24 months.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance

Police-Mental Health Linkage System (a phone-based support from a mental health provider to police during encounters)

What this could lead to

If it works, this could point toward a way to reduce arrests and improve care continuity for people with serious mental illness.

What could go wrong

This is a completed trial, but results may not apply to other regions or populations. The system relies on police cooperation and may not work in all situations.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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Conditions

The condition(s) this trial relates to.

bipolar disorder depressive disorder major depressive disorder psychiatric disorder psychotic disorder Schizophrenia

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • DeKalb Community Service Board

    Decatur, Georgia, 30030, United States

  • Gateway Behavioral Health Services

    Savannah, Georgia, 31406, United States