AI chatbot takes patient history before doctor visit – will it help or hinder?

NCT ID NCT06911398

Completed Knowledge-focused Sponsor: Beth Israel Deaconess Medical Center Source: ClinicalTrials.gov ↗

First seen Jun 26, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tested an AI system called AMIE that talks with patients before their urgent care appointment. About 100 adults had a conversation with the AI, supervised by a doctor for safety. Researchers checked how patients and doctors felt about the AI, the quality of the conversation, and whether the AI's suggestions matched the final diagnosis. The goal was to see if AI can safely help gather initial information before a doctor visit.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Articulate Medical Intelligence Explorer (AMIE) - an AI system for clinical conversations
What this could lead to: If successful, this could show that AI can safely help gather patient information before a doctor visit, potentially making triage more efficient.
What could go wrong: This is a small, early feasibility study with only 100 patients. The AI may not work well for all patients or conditions, and safety concerns could limit its use.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

ARTIFICIAL INTELLIGENCE (AI) CLINICAL REASONING

Contacts and locations

Locations

Beth Israel Deaconess Medical Center

Boston, Massachusetts, 02215, United States

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