AI chatbot takes patient history before doctor visit – will it help or hinder?

NCT ID NCT06911398

First seen Jun 26, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tested an AI system called AMIE that talks with patients before their urgent care appointment. About 100 adults had a conversation with the AI, supervised by a doctor for safety. Researchers checked how patients and doctors felt about the AI, the quality of the conversation, and whether the AI's suggestions matched the final diagnosis. The goal was to see if AI can safely help gather initial information before a doctor visit.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance

Articulate Medical Intelligence Explorer (AMIE) - an AI system for clinical conversations

What this could lead to

If successful, this could show that AI can safely help gather patient information before a doctor visit, potentially making triage more efficient.

What could go wrong

This is a small, early feasibility study with only 100 patients. The AI may not work well for all patients or conditions, and safety concerns could limit its use.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • Beth Israel Deaconess Medical Center

    Boston, Massachusetts, 02215, United States