AI triage under the microscope: will it make GP visits fairer and faster?

NCT ID NCT07237919

First seen Jun 24, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study looks at how well an AI system called Patchs helps GP practices triage patients. Researchers will analyze data from over 226,000 patients across England to see if the AI is accurate and treats everyone fairly. The goal is to improve the AI so patients get the right care more quickly.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance

AI triage system (Patchs)

What this could lead to

If successful, this could make GP triage faster and fairer, helping patients get the right care sooner.

What could go wrong

This is an observational study, not a treatment trial. The AI may still have errors or biases, and results may not apply to all GP practices.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • NHS GP practices

    RECRUITING

    London, United Kingdom