Can online training make tough talks easier? new study tests communication skills for clinicians

NCT ID NCT06606470

Recruiting now Knowledge-focused Sponsor: McMaster University Source: ClinicalTrials.gov ↗

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tests a virtual training program called ABCs that teaches healthcare providers how to have better conversations with patients about serious illness. The program includes online modules and live workshops. Researchers will compare providers who receive the training right away to those who get it later, measuring changes in communication skills and confidence. The goal is to help more providers feel prepared to discuss palliative care and other difficult topics.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: virtual communication skills training program
What this could lead to: If successful, this program could help more healthcare providers feel confident having difficult conversations about serious illness, potentially improving patient and family experiences.
What could go wrong: This is an early-stage study measuring provider skills and confidence, not patient outcomes. The training may not change real-world practice or improve care.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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Conditions

The condition(s) this trial relates to.

Communication communication disorder

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

COMMUNICATION EDUCATION OF PRIMARY CARE CLINICIANS PALLIATIVE CARE

Contacts and locations

Locations

McMaster University
RECRUITING

Hamilton, Ontario, L8N 3Z5, Canada
McMaster University
RECRUITING

Hamilton, Ontario, Canada

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