Doctor report cards: a new way to boost primary care quality?
NCT ID NCT06155292
First seen Jul 30, 2026 · Last updated Jul 31, 2026 · Updated 1 time
Summary
This trial tests whether sending primary care physicians personalized report cards with their performance metrics can improve the quality of care they provide. Some doctors will receive standard emails, while others get personalized feedback and information on how the program was shaped by physician input. The study aims to see which communication style encourages doctors to engage more with quality improvement resources.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- personalized report card emails and bottom-up framing
- What this could lead to
- If effective, personalized feedback could help improve the quality of primary care by motivating physicians to engage with improvement resources.
- What could go wrong
- This is a behavioral study, not a drug trial, so the impact may be modest. Results depend on how physicians respond to emails, which can vary widely.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
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Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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233 people
The number who actually took part.
- Started
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Oct 2023
- Finished
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Oct 2025
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
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Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion criteria: * Primary care physicians within the UCLA Health Department of Medicine Primary Care Network that are eligible for the PCCE Incentive program as of October 1, 2023. * Physicians with the clinical full-time employee level (FTE) of ≥ 40% as of October 1, 2023 * Physicians with panel size \>50 patients as of October 1, 2023 Exclusion criteria: * Physicians classified as Pediatrics will be excluded from data analysis given the structural differences in health maintenance guidelines for children. * Physicians classified as Urgent Care will be excluded from data analysis given the structural differences in their performance evaluation. They are all in Arm 1. * Physicians who participate in the design of this experiment will be excluded from analysis.
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As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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UCLA Health Department of Medicine, Quality Office
Los Angeles, California, 90095, United States
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