AI assistant aims to cut phone calls for plastic surgery patients

NCT ID NCT04017351

Not yet recruiting Knowledge-focused Sponsor: Mayo Clinic Source: ClinicalTrials.gov ↗

First seen Oct 31, 2025 · Last updated Apr 29, 2026 · Updated 31 times

Summary

This study tests whether an artificial intelligence virtual assistant (AIVA) can help plastic surgery patients by reducing the number and length of phone calls to the clinic. Researchers will track phone calls and satisfaction among 200 adult patients at Mayo Clinic Florida. The goal is to see if the assistant eases the workload on clinic staff and improves the patient experience.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

Get updates

Get notified about this study

Sign up to get updates when this study changes or when new studies for SURGERY are added.

Our safety recommendation!

By submitting, you agree to our Terms of use

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • Mayo Clinic in Florida

    Jacksonville, Florida, 32224, United States

    Contact

Conditions

Explore the condition pages connected to this study.