AI scribes in GP clinics: do patients like them?

NCT ID NCT07131709

First seen Jun 27, 2026 ยท Last updated Jun 27, 2026

Summary

This study looked at whether patients are satisfied with an AI notetaker that summarizes their doctor's appointment. 191 adults completed questionnaires before and after their GP visit. Some received an AI summary of the appointment, some got a summary plus a next-steps plan, and others got standard care. The goal was to understand patient trust and satisfaction with AI in primary care.

What this could mean

Our plain-language read of the trial. This is informational only โ€” not medical advice or a prediction.

Active substance
AI-generated summary of doctor's appointment
What this could lead to
If successful, this could show that AI scribes improve patient satisfaction and understanding of their care, potentially leading to wider use in primary care.
What could go wrong
This is a small, completed study with 191 participants, so results may not apply to all patients or settings. It measures satisfaction, not health outcomes.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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Conditions

The condition(s) this trial relates to.

Patient Satisfaction

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • Papatoetoe Family Doctors

    Auckland, New Zealand

More trials for these conditions

Other studies related to the condition(s) this trial covers.