Word choice could unlock hidden health record errors

NCT ID NCT07206550

First seen Nov 01, 2025 · Last updated Jun 11, 2026 · Updated 44 times

Summary

This study looks at how different messages affect whether patients check their electronic health records (EHRs) for mistakes. Researchers will send messages focusing on either the good or bad outcomes of errors, then see if people review their records and report any problems. About 3000 adults who already use patient portals will take part online.

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Contacts and locations

Locations

  • Naveen Jindal School of Management, The University of Texas at Dallas

    Richardson, Texas, 75080, United States

Conditions

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