Can the right words help patients catch medical record mistakes?

NCT ID NCT07206550

ENROLLING_BY_INVITATION Knowledge-focused Sponsor: The University of Texas at Dallas Source: ClinicalTrials.gov ↗

First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study enrolls 3,000 participants to see if changing the wording of messages can encourage people to review their electronic health records and report any errors they find. Participants will take a short survey, log into their patient portal to review their records, and then complete the survey. The goal is to learn which types of messages work best to improve patient engagement and error reporting.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Framing (behavioral intervention)
What this could lead to: If successful, this could help design better messages that encourage patients to find and report errors in their health records, improving record accuracy.
What could go wrong: This is a behavioral study with no direct medical treatment. Results may not apply to all patient groups or healthcare systems.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

ELECTRONIC HEALTH RECORDS

Contacts and locations

Locations

Naveen Jindal School of Management, The University of Texas at Dallas

Richardson, Texas, 75080, United States

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