Robot calls patients after surgery – and it works!
NCT ID NCT04972331
First seen Jun 27, 2026 · Last updated Jun 27, 2026
Summary
This study tested whether an automated AI voice call can successfully follow up with people who had shoulder surgery, instead of a human calling. About 310 adults who had shoulder instability surgery at least a year earlier received an AI call asking about their recovery. Some got a text message beforehand to see if that helped them answer. The goal was to see if the AI could accurately collect patient-reported outcomes compared to a human reviewer.
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As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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ICR Clinique Kantys Centre
Nice, 06000, France
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