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Virtual navigation program aims to ease insurance confusion for childhood cancer survivors

NCT ID NCT05527392

Knowledge-focused Sponsor: Massachusetts General Hospital Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing This study
Running, but no longer taking on new participants.
Completed
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 26, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tests whether virtual navigation sessions can help childhood cancer survivors better understand their health insurance and reduce financial stress. About 529 adult survivors will be randomly assigned to live coaching, a recorded version, or usual care. The goal is to see if these tools improve insurance literacy and lower worry and medical bills.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
Health Insurance Navigation Tools Program (behavioral intervention via videoconferencing)
What this could lead to
If successful, this could provide a practical way to help childhood cancer survivors better understand their insurance and lower their medical costs and worry.
What could go wrong
This is a behavioral study, not a medical treatment. Results depend on participants' engagement and may not apply to all survivors. It measures knowledge and self-reported outcomes, not direct health changes.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

529 people

The number who actually took part.

Started

May 2023

Expected to finish

Apr 2027

An estimate. End dates often move.

Lead sponsor

Other sponsor

The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 years and older

Sex

Anyone

Healthy volunteers

Not accepted

This study is not open to healthy volunteers. The entry requirements below say who it is open to.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * are 18 years or older at time of enrollment * are able to give informed consent * have access to a smartphone, computer, or tablet with internet access * have US based health insurance * current LTFU cohort participants * having access to the CCSS patient portal. Exclusion Criteria: * Participants from the pilot trial will not be eligible

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Childhood cancer survivors

Contacts and locations

Locations

  • Massachusetts General Hospital

    Boston, Massachusetts, 02114, United States

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