Virtual navigation program aims to ease insurance confusion for childhood cancer survivors

NCT ID NCT05527392

Ongoing Knowledge-focused Sponsor: Massachusetts General Hospital Source: ClinicalTrials.gov ↗

First seen Jun 26, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tests whether virtual navigation sessions can help childhood cancer survivors better understand their health insurance and reduce financial stress. About 529 adult survivors will be randomly assigned to live coaching, a recorded version, or usual care. The goal is to see if these tools improve insurance literacy and lower worry and medical bills.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Health Insurance Navigation Tools Program (behavioral intervention via videoconferencing)
What this could lead to: If successful, this could provide a practical way to help childhood cancer survivors better understand their insurance and lower their medical costs and worry.
What could go wrong: This is a behavioral study, not a medical treatment. Results depend on participants' engagement and may not apply to all survivors. It measures knowledge and self-reported outcomes, not direct health changes.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

CHILDHOOD CANCER SURVIVORS

Contacts and locations

Locations

Massachusetts General Hospital

Boston, Massachusetts, 02114, United States

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