AI scribes in GP clinics: do patients like them?
NCT ID NCT07131709
First seen Jun 27, 2026 · Last updated Jun 27, 2026
Summary
This study looked at whether patients are satisfied with an AI notetaker that summarizes their doctor's appointment. 191 adults completed questionnaires before and after their GP visit. Some received an AI summary of the appointment, some got a summary plus a next-steps plan, and others got standard care. The goal was to understand patient trust and satisfaction with AI in primary care.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- AI-generated summary of doctor's appointment
- What this could lead to
- If successful, this could show that AI scribes improve patient satisfaction and understanding of their care, potentially leading to wider use in primary care.
- What could go wrong
- This is a small, completed study with 191 participants, so results may not apply to all patients or settings. It measures satisfaction, not health outcomes.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
-
Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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191 people
The number who actually took part.
- Started
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Aug 2025
- Finished
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Oct 2025
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Accepted
You do not need to have the condition being studied to take part.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * This study requires participants to have an appointment with the GP involved in this study. Participants must be 18 years or older, be able to read, write, and understand English, able to provide full and informed consent, have access to a device that connects to the internet, and have an email address. Exclusion Criteria: * This study has very few exclusion criteria. The only participants who will be excluded are those under the age of 18, those who do not feel able to complete the questionnaires or participate, those who cannot understand/communicate in English (and therefore cannot provide informed consent), and people who do not have an email to be contacted by. This study will allow patient participants with a large variety of presenting health concerns and conditions to participate.
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
-
Papatoetoe Family Doctors
Auckland, New Zealand
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