Digital healthcare platform under the microscope: will it help or hurt?
NCT ID NCT05211466
First seen Jun 27, 2026 · Last updated Jun 27, 2026
Summary
This study looks at a new digital healthcare platform that uses AI to triage patients and connect them with healthcare professionals. Researchers surveyed over 1,000 healthcare staff in Sweden before and after the platform was introduced. The goal was to see if the platform changed how staff feel about their work environment, well-being, and the quality of care they provide.
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Study facts
What this study's own registry entry says, in plain language.
- Participants
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1,012 people
The number who actually took part.
- Started
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Jan 2022
- Finished
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Aug 2025
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
Who is studied
The study population will be recruited from both public and private healthcare units (amendment of ethical approval number 2021-04696).The study population will consist of professions such as nurses, physicians, physiotherapists and psychologists and will be recruited from in-patient and out-patient care units. 1000-2000 persons will be offered paticipation in each time period.
- Ages
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18 to 100 years
- Sex
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Anyone
- Healthy volunteers
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Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
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Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * healthcare staff from all clinical areas in the County of Gavleborg * staff with permanent employment Exclusion Criteria: * administrative staff * managers * staff on long term leave * staff on long term sick leave * staff on parent leave * staff expected to retire or resign within a year
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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County of Gavleborg
Gävle, Gävleborg County, Sweden
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