New tool aims to boost vaccine uptake in Hard-to-Reach communities
NCT ID NCT05866237
First seen Jun 26, 2026 · Last updated Jun 26, 2026
Summary
This study tested a patient engagement tool (PET) designed to encourage COVID-19 and flu vaccination among underserved populations in East London, including minority ethnic groups, migrants, and low-income individuals. Over 5,900 adults from six GP practices were randomly assigned to receive the PET or standard care. The tool provided culturally adapted educational messages via text, video, or voice. The main goal was to see if the tool increased vaccination rates and was acceptable to patients.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- Patient Engagement Tool (PET) - a culturally adapted educational messaging system (text, video, or voice)
- What this could lead to
- If successful, this approach could help increase vaccination rates in underserved communities, reducing health disparities.
- What could go wrong
- This is a pilot study focused on feasibility, not a large-scale trial. The tool may not work in other regions or populations.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
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Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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5,903 people
The number who actually took part.
- Started
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Nov 2023
- Finished
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Apr 2025
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * • Patient registered at study site (included GP surgery) * Adult (aged 18y+) at time of randomisation * Eligible for COVID-19 and/or Flu vaccination (ie. Not received either a first, second or booster vaccination) AND From an underserved population group, defined 1. non-white ethnicity OR 2. resident in a postcode in the bottom 20% of index of multiple deprivation OR 3. Those receiving little or no income We will determine age, ethnicity, post-code and immunisation status from the patients' EMIS records. Exclusion Criteria: * They are unable or unwilling to consent (including those who do not consent to text messaging; those who opt out from taking part in research studies.
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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Church Road Health
London, E12 6AQ, United Kingdom
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Glen Road Surgery
London, United Kingdom
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St Andrews Health Centre/ St Pauls Way Health Centre
London, United Kingdom
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St Stephen's Health Centre
London, United Kingdom
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Stratford Village Health Centre
London, United Kingdom
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Other studies related to the condition(s) this trial covers.
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