Could better phone training save more cardiac arrest victims?
NCT ID NCT07776990
First seen Aug 20, 2026 · Last updated Aug 21, 2026 · Updated 1 time
Summary
This trial tests whether a communication training program for emergency dispatchers can help them recognize cardiac arrest over the phone and guide callers to start CPR faster. The study involves about 987 adults who experience cardiac arrest outside of a hospital and call the SAMU-Centre 15 emergency line. The goal is to see if the training increases the number of cases where CPR instructions are given within 90 seconds, which could improve survival chances.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- A communication training program for emergency medical dispatchers, including standardized scripts and techniques for handling difficult calls
- What this could lead to
- If effective, this training could help dispatchers recognize cardiac arrest faster and guide bystanders to start CPR sooner, potentially improving survival rates.
- What could go wrong
- The trial is early and results may not show a clear benefit. Training effects can vary, and the outcome depends on many real-world factors beyond dispatcher communication.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
-
Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
-
About 987 people
The number the study aims to enrol. It can still change while the study runs.
- Expected to start
-
Oct 2026
An estimate. Start dates often move.
- Expected to finish
-
Aug 2028
An estimate. End dates often move.
- Lead sponsor
-
Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
-
18 years and older
- Sex
-
Anyone
- Healthy volunteers
-
Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * Out-of-hospital cardiac arrest of presumed medical origin in an adult patient diagnosed during the phone call to the 15 emergency dispatch center Non Inclusion Criteria: * Minor patients, * Calls initially handled by another emergency call center or a healthcare professional, * Calls regarding cardiac arrest for which CPR has already been initiated at the time the call is made to the 15 center, * Obvious or known pregnancy at the time of enrollment. * Persons protected under Articles L1121-6 and L1121-8 of the Public Health Code (CSP).
Get updates
Get notified about this study
Sign up to get updates when this study changes or when new studies for Cardiac arrest (CA) are added.
Genom att skicka in godkänner du våra Användarvillkor
Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
How to take part
Only the study team decides who joins. These are the ways to reach them.
-
The places running it
10 sites. The list below names each one and where it is.
-
The official record
ClinicalTrials.gov lists the study team's own contact details, including names and phone numbers. We don't republish those.
-
A doctor treating you
A doctor who knows your case can contact a study site on your behalf, and can tell you whether this study is worth pursuing at all.
Contacts and locations
Locations
-
CH Annecy-Genevois
Annecy, France
-
CH Métropole Savoie- Chambéry
Chambéry, France
-
CH Vendée
La Roche-sur-Yon, France
-
CHRU Nancy
Nancy, France
-
CHU Bordeaux
Bordeaux, France
-
CHU Nantes
Nantes, France
-
CHU Rennes
Rennes, France
-
CHU Rouen
Rouen, France
-
CHU Toulouse
Toulouse, France
-
Hospices Civils de Lyon - HEH
Lyon, France
More trials for these conditions
Other studies related to the condition(s) this trial covers.
- The heart rhythm threat hiding in heart attack wards
- Hand position in CPR: does comfort compromise compression quality?
- Short CPR practice sessions at work may sharpen hospital resuscitation skills
- Front-Back vs. Front-Side: which defibrillator pad placement saves more lives?
- Spinal fluid and blood may reveal how the brain suffers after cardiac arrest
- Blood tests in the ambulance: a new study probes early brain injury markers