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Can a phone chatbot ease Veterans' chronic pain?

NCT ID NCT07776600

Symptom relief Sponsor: Companion IQ, Inc Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now This study
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Aug 20, 2026 · Last updated Aug 21, 2026 · Updated 1 time

Summary

This study tests whether a text and telephone chatbot, called My AI Companion, can help veterans with chronic pain manage their condition. The chatbot is designed to support symptom tracking, encourage coping strategies, and boost engagement, without needing internet access or extra clinician time. Researchers will enroll 200 veterans who frequently use VA services to see if the chatbot is feasible, acceptable, and helpful.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
My AI Companion, an automated text/telephone-delivered chatbot for chronic pain self-management
What this could lead to
If effective, this chatbot could offer a low-barrier, accessible way for veterans to manage chronic pain without needing internet or extra clinic visits.
What could go wrong
This is an early feasibility study, so results may not be conclusive. The chatbot's impact on pain may be limited, and engagement could vary among users.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

About 200 people

The number the study aims to enrol. It can still change while the study runs.

Started

Aug 2026

Expected to finish

Aug 2028

An estimate. End dates often move.

Lead sponsor

A company

The lead sponsor is a pharmaceutical, biotech, or medical-device company.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 years and older

Sex

Anyone

Healthy volunteers

Not accepted

This study is not open to healthy volunteers. The entry requirements below say who it is open to.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria:Participants must meet all of the following eligibility criteria to be enrolled in the study: * Be a Veteran receiving care at the VA Augusta Health Care System Pain Medicine Service. * Be aged 18 or older. * Have a documented diagnosis of chronic pain (defined as pain persisting longer than 3 months). * Be classified as a high utilizer of VA in-person outpatient services, defined as having 4 or more in-person primary care, behavioral health, or pain-related visits within the past 6 months. * Be English-speaking. * Have access to a telephone (landline or cell phone). * Have capacity to provide informed consent. Exclusion Criteria: * Individuals will be excluded from the study if they: * Have moderate to severe cognitive impairment that would interfere with the ability to engage with a text/telephone-based chatbot (as determined through medical record review or clinical judgment). * Have active psychosis or acute psychiatric instability (e.g., recent psychiatric hospitalization in the past month) that would impair study participation. * Are enrolled in another conflicting behavioral intervention study. * Are non-English speaking, due to the current availability of the chatbot only in English.

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Conditions

The condition(s) this trial relates to.

Chronic Pain chronic pain syndrome Pain

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Chronic pain

How to take part

Only the study team decides who joins. These are the ways to reach them.

  1. The places running it

    1 site. The list below names each one and where it is.

  2. The official record

    ClinicalTrials.gov lists the study team's own contact details, including names and phone numbers. We don't republish those.

    Open the record ↗

  3. A doctor treating you

    A doctor who knows your case can contact a study site on your behalf, and can tell you whether this study is worth pursuing at all.

Contacts and locations

Locations

  • VA Augusta Health Care System

    RECRUITING

    Augusta, Georgia, 30904, United States

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