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WhatsApp therapy for burnout? pilot study tests Low-Cost solution for stressed healthcare workers

NCT ID NCT07474766

Prevention Sponsor: Osakidetza Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This pilot study tested a 9-week online support community delivered via WhatsApp, led by mental health nurses, to prevent burnout in healthcare professionals. Thirty-one primary care workers from a Spanish health service participated. The program included modules on mindfulness, emotional regulation, conflict resolution, and burnout prevention. The goal was to see if this low-cost digital approach is feasible and can reduce emotional exhaustion and stress.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
BurnOutCare WhatsApp Online Community (behavioural intervention)
What this could lead to
If it works, this could provide a low-cost, scalable way to prevent burnout among healthcare workers using a simple WhatsApp group.
What could go wrong
This is a very small pilot study (31 participants) with no control group, so results may not be generalizable. The intervention is delivered via WhatsApp, which may not suit everyone.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

31 people

The number who actually took part.

Started

Apr 2025

Finished

Sep 2025

Lead sponsor

Other sponsor

The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 to 65 years

Sex

Anyone

Healthy volunteers

Accepted

You do not need to have the condition being studied to take part.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * Active employment within the OSI Barrualde-Galdakao (Osakidetza-Basque Health Service) at the time of the study. * Signed written informed consent prior to enrolment. * Commitment to active participation in the programme over its 9-week duration. * Access to a smartphone and the WhatsApp application Exclusion Criteria: * Non-acceptance of community rules, specifically mutual respect among participants. * Use of the community for purposes unrelated to the programme objectives, such as self-promotion or discussion of topics unrelated to burnout prevention.

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Conditions

The condition(s) this trial relates to.

Burnout, Psychological Emotional Exhaustion Emotional Regulation occupation-related stress disorder Psychological Well-Being

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Burnout, healthcare workers Emotional exhaustion Mental health Occupation-related stress disorder

Contacts and locations

Locations

  • Galdakao-Usansolo University Hospital - OSI Barrualde-Galdakao

    Usansolo, Bizkaia, 48960, Spain

More trials for these conditions

Other studies related to the condition(s) this trial covers.