Can a video call save lives? telehealth tested in ERs for suicide prevention

NCT ID NCT04800029

Completed Knowledge-focused Sponsor: University of Massachusetts, Worcester Source: ClinicalTrials.gov ↗

First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tested whether using telehealth (video calls) to connect emergency room patients with mental health experts can improve suicide prevention. Over 32,000 adults in Massachusetts took part. The goal was to see if this approach leads to better risk assessments and fewer unnecessary hospital stays.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Telehealth mental health evaluation
What this could lead to: If successful, this approach could improve suicide prevention in emergency departments by providing faster, better mental health assessments via video.
What could go wrong: This is an observational study, not a treatment trial. Results may not apply outside Massachusetts or to all emergency settings.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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Conditions

The condition(s) this trial relates to.

Suicide, Attempted

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

SUICIDE RISK

Contacts and locations

Locations

UMass Chan Medical School

Worcester, Massachusetts, 01655, United States

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Other studies related to the condition(s) this trial covers.