Suicide helpline tries callbacks to keep people safe

NCT ID NCT07343258

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tests whether calling people back after they contact a suicide helpline helps them feel supported and connected to care. Researchers will interview callers and helpline staff to see if the callback system works well and is helpful. The goal is to improve how the helpline supports people in crisis.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance

callback calls from the suicide helpline

What this could lead to

If successful, this could show that follow-up calls after a crisis helpline conversation help people feel supported and reduce suicide risk.

What could go wrong

This is a small pilot study with only 98 participants, so results may not apply to everyone. It focuses on feasibility, not on proving that callbacks prevent suicide.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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Conditions

The condition(s) this trial relates to.

Behavior Suicidal Ideation Suicide

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Email: •••••@•••••

Locations

  • Flemish Centre of Expertise in Suicide Prevention, Ghent University

    RECRUITING

    Ghent, 9000, Belgium

    Contact Phone: •••-•••-•••• Email: •••••@•••••

    Contact

    Contact Email: •••••@•••••

    Contact