AI chatbot aims to ease financial burden for rural cancer patients

NCT ID NCT07410689

Not yet recruiting Knowledge-focused Sponsor: University of Utah Source: ClinicalTrials.gov ↗

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tests a new chatbot designed to help cancer patients and their caregivers in rural areas find clear information about insurance, travel costs, and other financial aspects of cancer care. About 60 participants will be randomly assigned to use either a hybrid chatbot or an AI-enabled chatbot. The goal is to see how helpful, usable, and trustworthy the chatbot is.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: AI-based hybrid chatbot
What this could lead to: If successful, this chatbot could provide a practical tool to help rural cancer patients and caregivers navigate insurance, travel costs, and other financial burdens.
What could go wrong: This is a small, early-stage pilot study with only 60 participants. The chatbot may not be helpful or easy to use for everyone, and results may not apply to broader populations.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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Conditions

The condition(s) this trial relates to.

cancer Financial Stress neoplasm

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

CANCER FINANCIAL TOXICITY

Contacts and locations

Locations

Huntsman Cancer Institute/ University of Utah

Salt Lake City, Utah, 84112, United States

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