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Coaching program aims to ease burnout among mental health peer workers

NCT ID NCT04398407

Symptom relief Sponsor: Boston University Charles River Campus Source: ClinicalTrials.gov ↗

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Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jul 20, 2026 · Last updated Jul 21, 2026 · Updated 1 time

Summary

This study tests whether a coaching program called CAPP can reduce burnout and turnover among peer support specialists—people with lived mental health experience who work in mental health settings. Participants receive 16 individual coaching sessions tailored to job stressors. Researchers measure changes in job satisfaction, role clarity, and commitment to their organization.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
a coaching program called Coaching and Advancement for Peer Providers (CAPP)
What this could lead to
If effective, this coaching approach could help mental health organizations better support peer support specialists, reducing staff turnover and improving care quality.
What could go wrong
This is a relatively small trial (122 participants) testing a new intervention, so results may not apply broadly. Coaching may not address deeper systemic issues causing job stress.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

122 people

The number who actually took part.

Started

May 2021

Finished

Nov 2023

Lead sponsor

Other sponsor

The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 years and older

Sex

Anyone

Healthy volunteers

Not accepted

This study is not open to healthy volunteers. The entry requirements below say who it is open to.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: Peer support specialists/providers who are: 1. are currently employed a minimum of 10 hours per week as an employee in a mental health setting; 2. are providing services to individuals with psychiatric disabilities (this will exclude individuals in volunteer positions); 3. have been employed as a peer provider for a minimum of 6 months; 4. are employed in a mental health program; 5. express types of concerns about their work, such as distress or lack of clarity about their job, role stressors and/or burnout, that suggest they could benefit from the intervention; 6. express a willingness to engage in the CAPP Coaching intervention; 7. have the ability to conduct CAPP sessions and assessments in English. Exclusion Criteria: 1. unable or unwilling to provide full and knowing consent for the research study; 2. unwilling to participate in the data collection.

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Conditions

The condition(s) this trial relates to.

occupation-related stress disorder Occupational Stress Psychological Well-Being

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Mental health Work-related stress

Contacts and locations

Locations

  • Boston University

    Boston, Massachusetts, 02215, United States

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Other studies related to the condition(s) this trial covers.