AI or human? study asks older adults to choose their specialist

NCT ID NCT07766694

First seen Aug 14, 2026 ยท Last updated Aug 14, 2026

Summary

This study investigates whether older adults and primary care clinicians prefer medical advice from a human specialist or an AI system. Participants review hypothetical e-consults with different features, such as wait time, cost, and quality, to see what they value most. The goal is to understand tradeoffs and inform future AI-based e-consults that better match patient and clinician needs.

What this could mean

Our plain-language read of the trial. This is informational only โ€” not medical advice or a prediction.

Active substance
AI-based e-consult system (hypothetical scenarios)
What this could lead to
If successful, this could guide the design of AI-based e-consults that align with patient and clinician preferences, potentially making specialist advice faster and more affordable.
What could go wrong
This is a survey-based study, not a test of real AI systems, so results may not reflect actual use. Preferences may vary widely and not guarantee real-world acceptance.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • University of Pennsylvania

    Philadelphia, Pennsylvania, 19104, United States

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