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Can a phone call keep you out of the ER? le havre tests new system

NCT ID NCT07207499

Summary

This study aims to evaluate a new phone service in Le Havre, France, that helps direct people calling for medical help. When someone calls, a trained assistant quickly decides if they need urgent emergency care or can see a regular doctor or nurse for a non-life-threatening issue. Researchers will compare this new system to the old one to see if it saves time, reduces unnecessary emergency room visits, and is cost-effective.

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Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • Le Havre Hospital Group,

    Le Havre, 76083, France

Conditions

Explore the condition pages connected to this study.