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New phone program aims to ease stress for working caregivers of veterans

NCT ID NCT04337021

Symptom relief Sponsor: VA Office of Research and Development Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tested a phone-based program called Caregiver SOS for employed people caring for Veterans with depression, anxiety, PTSD, or brain injury. The program offers six one-hour sessions over 3-4 months to help manage stress and balance work and caregiving. Researchers measured distress and work performance in 199 participants to see if the program helps.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
Caregiver SOS (a phone-based stress management counseling program)
What this could lead to
If it works, this could provide a practical, scalable way to reduce stress and improve work productivity for employed caregivers of Veterans with mental health conditions.
What could go wrong
This is a completed study with 199 participants, so results are available but may not apply to all caregivers. The program is behavioral, not a medical treatment, so benefits may vary.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

199 people

The number who actually took part.

Started

Dec 2020

Finished

Mar 2024

Lead sponsor

A government agency

The lead sponsor is a US federal agency other than the NIH.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 years and older

Sex

Anyone

Healthy volunteers

Accepted

You do not need to have the condition being studied to take part.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * Veteran receives care at the Corporal Michael J. Crescenz VA Medical Center (CMCVAMC), VA Western New York Healthcare System (VAWNYHS), or affiliated community-based outpatient clinics * Veteran and CG are 18 years of age or older * Veteran and CG are community dwelling * Veteran has a confirmed diagnosis of depressive disorder, generalized anxiety disorder, PTSD, and/or TBI (per medical chart/provider report) * CG is a relative or significant other who endorses that s/he assists the Veteran care recipient (CR) with two or more instrumental activities of daily living (IADLs). IADLS include: * housework * managing finances * arranging/providing transportation (e.g., to medical appointments and community services) * grocery shopping * preparing meals * health management and maintenance (e.g., giving medications, minimizing exposure and response to stress triggers) * arranging for and/or supervising the delivery of services for assistance with everyday activities * CG is employed * CG screens positive for at least mild-moderate distress * CG screens positive for at least moderate work role difficulty due to caregiving * CG is willing and able to provide informed consent Exclusion Criteria: * CG cognitive, hearing, visual, or other physical impairments leading to difficulty with informed consent process, assessment, or participation in intervention visits * CG unable to speak or read English

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Conditions

The condition(s) this trial relates to.

Occupational Stress Stress, Psychological

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Caregiver distress Job stress

Contacts and locations

Locations

  • Corporal Michael J. Crescenz VA Medical Center, Philadelphia, PA

    Philadelphia, Pennsylvania, 19104-4551, United States

  • VA Western New York Healthcare System, Buffalo, NY

    Buffalo, New York, 14215-1129, United States

More trials for these conditions

Other studies related to the condition(s) this trial covers.