Can a simple text message get you to the dentist?
NCT ID NCT07585682
First seen Jun 24, 2026 · Last updated Jun 27, 2026 · Updated 2 times
Summary
This study looks at how different types of WhatsApp messages influence whether people schedule a preventive dental check-up. Over 100,000 adults will receive one of several messages that vary in length and how they describe the benefits of a dental visit. The goal is to find out which message style works best to encourage preventive care.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- WhatsApp messages with different framings
- What this could lead to
- If successful, this could show the best way to word health messages to get more people to schedule preventive dental visits.
- What could go wrong
- This is a behavioral study, not a medical treatment. Results may not apply to other health areas or populations.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
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Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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About 100,000 people
The number the study aims to enrol. It can still change while the study runs.
- Started
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Jan 2026
- Expected to finish
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May 2026
An estimate. End dates often move.
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * Patients aged 18 and above * Have a valid mobile phone number that can receive WhatsApp messages, recorded in the hospital network's patient database * Attended a non-dental medical appointment the day before the intended contact day OR have a non-dental medical appointment within the week after the intended contact day * Have not been contacted in the past two months about preventive dental checkups * Have not attended a dental appointment at the hospital network in the past 6 months Note: The partnering clinic agreed to run the study until a concurrent experiment registered at NCT07121673 is finished. The investigators aim to reach 100,000 patients by then, but the final sample size will vary depending on the actual outreach efforts by the end of the study period.
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As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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Partnering clinic network
Santiago, Chile
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