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AI chatbot takes patient histories before doctor visits – supervised by real physicians

NCT ID NCT06911398

First seen Apr 23, 2026 · Last updated Jun 18, 2026 · Updated 12 times

Summary

This study tested whether an artificial intelligence (AI) system could safely have a medical conversation with patients before they see their doctor for an urgent care visit. About 100 adults spoke with the AI less than a week before their appointment, while a doctor watched over the conversation to ensure safety. Researchers measured patient and doctor satisfaction, conversation quality, and compared the AI's suggested diagnosis with the actual one.

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This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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Contacts and locations

Locations

  • Beth Israel Deaconess Medical Center

    Boston, Massachusetts, 02215, United States

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.