Virtual bridge program aims to keep frequent ER visitors out of the hospital

NCT ID NCT07042477

Completed Disease control Sponsor: Geisinger Clinic Source: ClinicalTrials.gov ↗

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tests a virtual, on-demand telemedicine program for adults who frequently visit the emergency department and have both physical and behavioral health needs. Participants are randomly assigned to receive either the telemedicine program (short-term support from a behavioral health provider and community health worker) or standard care. The goal is to see if the program reduces the number of emergency department visits over 120 days.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance: Integrated telemedicine program (behavioral health provider and community health worker support)
What this could lead to: If effective, this program could offer a scalable way to reduce unnecessary emergency department visits and improve ongoing care for high-utilizer patients.
What could go wrong: The study is relatively small and early-stage, and results may not apply to other health systems or patient populations. Compliance with the program may be low, limiting its impact.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

BEHAVIORAL INTERVENTION EMERGENCY DEPARTMENT VISITS TELEMEDICINE

Contacts and locations

Locations

Geisinger Clinic

Danville, Pennsylvania, 17822, United States

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