Hospital chat tool usage skyrockets during pandemic
NCT ID NCT05597371
First seen Feb 28, 2026 · Last updated May 18, 2026 · Updated 8 times
Summary
This study looked at how healthcare workers at National Taiwan University Hospital used a special communication platform during the COVID-19 pandemic. The platform, designed in 2018, allowed staff to send messages, get pop-up reminders, and track messages. Researchers analyzed usage data from about 1 million interactions to see how the pandemic changed communication patterns.
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This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.
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Locations
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Department of Emergency Medicine, National Taiwan University Hospital
Taipei, Taiwan
Conditions
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