Texts and navigators: a new way to get taxi drivers to the doctor?

NCT ID NCT02508363

First seen Aug 05, 2026 · Last updated Aug 06, 2026 · Updated 1 time

Summary

This study tests whether adding extra support—like personal case management or mobile text reminders—to usual health fair follow-up helps taxi drivers in New York City get a regular primary care doctor and attend important medical appointments. About 756 male drivers aged 21 to 85 will be randomly assigned to one of three groups: usual care, usual care plus navigation and a health promoter, or usual care plus text messaging and a health promoter. The goal is to see which approach works best for improving healthcare access in this busy, hard-to-reach group.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance
Behavioral interventions: Navigation Case Management (NCM), mobile text messaging (mTECH), and Taxi health Improvement Promoter (TIP), compared to usual health fair follow-up alone.
What this could lead to
If effective, these support strategies could become a model for helping taxi drivers—and other hard-to-reach workers—get regular primary care and keep important health appointments.
What could go wrong
The trial is early-stage and relies on self-reported measures in some cases, which may reduce accuracy. Results may not apply to all driver populations or other settings.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • Memorial Sloan Kettering Cancer Center

    New York, New York, 10021, United States