Can a phone call after a mental health ER visit prevent a return trip?

NCT ID NCT07411300

First seen Jun 24, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study tests two simple ways to support parents after their child (ages 10-17) visits the ER for suicidal thoughts or behaviors and is sent home with a safety plan. One group gets follow-up phone calls from a social worker, another gets automatic messages through MyChart, and a third gets usual care. The goal is to see if these check-ins help families connect to ongoing mental health services and reduce repeat ER visits.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance

Telephone calls and automatic MyChart messages

What this could lead to

If successful, this could show that simple follow-up support helps caregivers connect to mental health services and reduces repeat ER visits.

What could go wrong

This is a small pilot study (75 participants) testing feasibility and acceptability, not a proven treatment. Results may not apply to other hospitals or populations.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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Conditions

The condition(s) this trial relates to.

Emergencies Suicide

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • Ann & Robert H. Lurie Children's Hospital of Chicago

    RECRUITING

    Chicago, Illinois, 60640, United States

    Contact Phone: •••-•••-•••• Email: •••••@•••••

    Contact Email: •••••@•••••