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Can patient feedback fix mental health wards? tiny study tests new team workshops

NCT ID NCT05603325

Knowledge-focused Sponsor: NHS Grampian Source: ClinicalTrials.gov ↗

What the study statuses mean

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Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tested whether a series of six facilitated workshops could help mental health inpatient teams better listen to and act on patient feedback. Nine staff members from one hospital took part. The goal was to see if the approach was feasible and acceptable, not yet to measure improvements in care.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

Active substance
Facilitated team workshops (behavioural intervention)
What this could lead to
If successful, this could show a practical way for mental health teams to better listen to patients and improve care experiences.
What could go wrong
This is a very small feasibility study with only 9 participants, so results may not apply to other hospitals. It tests whether the approach works, not whether it improves patient outcomes.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Participants

9 people

The number who actually took part.

Started

Dec 2022

Finished

Sep 2024

Lead sponsor

A government agency

The lead sponsor is a government body.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Who is studied

Patients who are currently inpatients within the acute mental health ward where the study is taking place. Staff members who work within the acute mental health ward where the study is taking place.

Ages

18 to 70 years

Sex

Anyone

Healthy volunteers

Accepted

You do not need to have the condition being studied to take part.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Patient inclusion criteria: * Adults over the age of 18 who are able to give informed consent * Current inpatient who has been admitted for at least 48 hours * Inpatients who have been assessed by ward staff as able to participate in the study Patient exclusion criteria * Patients who are experiencing acute high distress and/or approach by a researcher is likely to cause more distress. * Patients who have not been in the ward long enough (less than 48hrs) for ward staff to assess their ability to engage with the researcher. Staff inclusion criteria * Staff member who meets one or more of the capital criteria being used to create a team with most chance of effectively engaging and working with patient feedback (Appendix 9) * Staff who are willing to participate in the intervention and the evaluation * Staff whose shift pattern allow them to attend at least 80% of intervention meetings Staff exclusion criteria: * Staff who are unable to attend intervention delivery during the day * Staff who are not members of the clinical or support team

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Conditions

The condition(s) this trial relates to.

Patient Participation Psychological Well-Being

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Patient participation

Contacts and locations

Locations

  • Aberdeen Royal Infirmary

    Aberdeen, United Kingdom

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