Text or portal: which gets parents access to Kids' health records faster?

NCT ID NCT05989308

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study looks at the best way to help parents get online access to their child's medical records. About 5,200 parents will either get a text, a message through their own patient portal, or no message at all. Researchers will then compare which group had more parents successfully activate access.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • Cornell Scott Hill Health Center

    RECRUITING

    New Haven, Connecticut, 06511, United States

  • Fair Haven Community Health Center

    RECRUITING

    New Haven, Connecticut, 06513, United States

  • Yale New Haven Health

    NOT_YET_RECRUITING

    New Haven, Connecticut, 06520, United States

  • Yale School of Medicine

    NOT_YET_RECRUITING

    New Haven, Connecticut, 06520, United States