Hospital chat tool usage soared during pandemic
NCT ID NCT05597371
First seen Jun 27, 2026 · Last updated Jun 27, 2026
Summary
This study looked at how healthcare workers at National Taiwan University Hospital used a special communication platform during the COVID-19 pandemic. The platform, created in 2018, allowed staff to send messages, get pop-up reminders, and track messages. Researchers analyzed data from over 1 million users to see how usage changed as the pandemic evolved.
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As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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Department of Emergency Medicine, National Taiwan University Hospital
Taipei, Taiwan