Text or talk? study tests best way to get kids back to the doctor after a missed check-up

NCT ID NCT06686849

First seen Jun 25, 2026 · Last updated Jun 27, 2026 · Updated 1 time

Summary

This study looked at two ways to help families reschedule a missed well-child visit: sending up to three text messages, or having a community health worker reach out personally. Over 3,800 children who missed their appointment were randomly assigned to one of these approaches or to usual care (no special follow-up). The goal was to see which method leads to more completed check-ups and to understand the costs involved.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

What this could lead to

If successful, this could show which follow-up method (text or personal outreach) works best to get children back for important check-ups, helping health systems improve care.

What could go wrong

This is a completed study comparing existing approaches, not testing a new treatment. Results may not apply to other regions or populations.

Disclaimer Read more

This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Locations

  • Department of Family and Community Medicine, Wake Forest University School of Medicine

    Winston-Salem, North Carolina, 27157, United States