AI chatbot tries out as medical assistant in urgent care

NCT ID NCT06911398

First seen Apr 23, 2026 · Last updated May 12, 2026 · Updated 5 times

Summary

This study tested whether a conversational AI system could safely and effectively take a patient's medical history before an urgent care appointment. About 100 adults with a new medical concern spoke with the AI a few days before seeing their doctor, while a physician monitored for safety. Researchers then evaluated the quality of the conversation, patient and doctor satisfaction, and compared the AI's suggested diagnosis to the actual one.

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Contacts and locations

Locations

  • Beth Israel Deaconess Medical Center

    Boston, Massachusetts, 02215, United States

Conditions

Explore the condition pages connected to this study.