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Video triage before the ER: a smarter way to treat Non-Urgent patients?

NCT ID NCT07546071

Knowledge-focused Sponsor: Sheba Medical Center Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study tested whether having a video consultation with a senior emergency doctor before entering the ER can improve care for non-urgent patients. 200 adults were randomly assigned to either a video consult plus standard care or standard care alone. The goal was to see if the video visit could shorten ER stays, boost patient satisfaction, and help doctors accurately decide who really needs to be seen in the ER, all while keeping patients safe.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

200 people

The number who actually took part.

Started

Nov 2025

Finished

Jan 2026

Lead sponsor

A government agency

The lead sponsor is a government body.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 years and older

Sex

Anyone

Healthy volunteers

Not accepted

This study is not open to healthy volunteers. The entry requirements below say who it is open to.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * Adults aged 18 years and older * Presentation to the emergency department during study recruitment hours * Ability to provide written informed consent Exclusion Criteria: * Pregnancy * Arrival by ambulance * Severe pain, defined as a Visual Analogue Scale (VAS) score of 8 or higher * Emergency Severity Index (ESI) level 1 or 2 * Language barriers or technological difficulties without an accompanying person able to assist * Isolated orthopedic complaints with suspected fracture or dislocation * Repeat emergency department visit for the same complaint within the previous 72 hours

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Emergency care Emergency department crowding Telemedicine

Contacts and locations

Locations

  • Sheba Medical Center

    Ramat Gan, Israel

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