Can a phone app bridge the language gap in doctor visits?
NCT ID NCT05591586
First seen Jun 27, 2026 · Last updated Jun 27, 2026
Summary
This study looks at whether giving doctors training and mobile video interpretation tools helps them communicate better with patients who have limited English. Over 6,600 patients and their doctors are taking part. The goal is to see if these tools increase the use of professional interpreters and improve patient understanding.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- Web-based educational modules and mobile video interpretation
- What this could lead to
- If successful, this could show a practical way to improve communication and safety for patients with limited English in healthcare settings.
- What could go wrong
- This is an early-stage implementation study, not testing a new drug or cure. Results may not apply to all clinics or languages, and behavior change can be hard to sustain.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
-
Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
-
About 6,669 people
The number the study aims to enrol. It can still change while the study runs.
- Started
-
Oct 2022
- Expected to finish
-
Aug 2026
An estimate. End dates often move.
- Lead sponsor
-
Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
-
Children (under 18), adults (18 to 64) and older adults (65 and over)
- Sex
-
Anyone
- Healthy volunteers
-
Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
Show the full entry requirements Hide the full entry requirements
Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Providers: * Primary clinical site at a participating clinic * needs interpretation for at least 7 visits per month For LOE population 1 (administrative cohort): * preferred language for care listed as anything besides English or sign language (e.g., ASL) * clinic visit (any reason) during study with an enrolled provider For LOE populations 2 and 3 (survey and interview respondents): * preferred language for care one of the top 7 non-English languages across enrolled clinics (listed in chart and confirmed by research coordinator) * clinic visit for an acute concern (e.g., sore throat, injured ankle, new headaches) during study with an enrolled provider * if patient under age 18, accompanied by a parent or legal guardian For LOE population 4 (video/audio-recording): * preferred language for care listed as anything besides sign language (e.g., ASL) * clinic visit for any reason during study with an enrolled provider * if patient under age 18, accompanied by a parent or legal guardian
Get updates
Get notified about this study
Sign up to get updates when this study changes or when new studies for Limited english proficiency are added.
Genom att skicka in godkänner du våra Användarvillkor
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
-
Seattle Children's
Seattle, Washington, 98105, United States