Can a 'Hotspotter' approach cut ER visits and improve lives?
NCT ID NCT05878054
First seen Jun 26, 2026 · Last updated Jun 27, 2026 · Updated 1 time
Summary
This study tests a new way of caring for 'hotspotters'—people with multiple health and social problems who frequently use emergency services. The approach brings together a doctor, mental health nurse, social worker, and the patient to create a personalized care plan, with a coordinator staying in touch. Researchers will measure whether this reduces healthcare costs and improves quality of life for 41 participants in Dutch primary care practices.
What this could mean
Our plain-language read of the trial. This is informational only, not medical advice or a prediction.
- Active substance
- proactive, integrated and personalised care (care coordination, multidisciplinary meetings, personalised care plan)
- What this could lead to
- If it works, this could show that personalized, team-based care reduces emergency visits and improves quality of life for patients with complex health and social problems.
- What could go wrong
- This is a small, early-stage study with only 41 participants, so results may not apply broadly. The intervention is complex and may be hard to scale or sustain in other settings.
This is an AI summary of the original study and may miss details. Read our disclaimer.
Study facts
What this study's own registry entry says, in plain language.
- Phase
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Not a phased trial
Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.
- Participants
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41 people
The number who actually took part.
- Started
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Aug 2023
- Expected to finish
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Dec 2026
An estimate. End dates often move.
- Lead sponsor
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Other sponsor
The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.
Who can take part
This study's own entry requirements. Only the study team can say for certain whether you qualify.
- Ages
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18 years and older
- Sex
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Anyone
- Healthy volunteers
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Not accepted
This study is not open to healthy volunteers. The entry requirements below say who it is open to.
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Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.
Inclusion Criteria: * The patients are ≥ 18yrs * The patients are registered within one of the participating GP practices. * Patients with at least two acute care encounters in the past 12 months. Acute care encounter is defined as an encounter with out-of-hours GP service, emergency care or acute mental health care.Patients have problems registered in the GP Information system on at least two out of three of the following domains: somatic, mental or social. Somatic problems is having at least one ICPC code on the problem list. Mental problems is having at least one ICPC code from the "P"-chapter on either the problem list, as a reason for encounter, and/or having medication prescribed related to mental health problems. Social problems is having at least one ICPC code from the "Z"-chapter or as reason for encounter, and/or having medication prescribed related to social problems. Exclusion Criteria: * The patient is terminal. * The patient is living in a residential home. * The patient has dementia or a disability that prevents them from communicating effectively.The patient already has experience with the positive health tool. * The patient is not competent to make decisions concerning their health. This wil be assessed by the patient's own general practitioner. * Veto of the GP
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Conditions
The condition(s) this trial relates to.
As listed by the trial registrant
The condition terms exactly as the trial's registrant entered them.
Contacts and locations
Locations
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Leiden University Medical centre, department of Public Healht and Primary care (PHEG), location Health Campus The Hague
Leiden, 2333ZA, Netherlands
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