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Are patients treated differently because of their ethnicity? new study digs into digital doctor visits

NCT ID NCT07660575

Knowledge-focused Sponsor: Linnaeus University Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This completed study looked at over 5,000 patients to see if ethnicity affects how they are treated in Sweden's online health service, 1177-direct. Researchers analyzed chat messages and medical advice given to patients with different backgrounds, while accounting for other factors like health and income. The goal is to identify if discrimination exists and help make healthcare more equal.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

What this could lead to
If successful, this study could reveal whether ethnic discrimination occurs in Swedish digital primary care and help design fairer healthcare practices.
What could go wrong
This is an observational study, not a treatment trial. It cannot prove cause and effect, and results may not apply to other countries or in-person care.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Participants

5,367 people

The number who actually took part.

Started

Jan 2024

Finished

Jul 2025

Lead sponsor

Other sponsor

The registry's catch-all category, for sponsors it does not file as a company, a government agency, or a research network.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Who is studied

The base population consists of patient "visits" in the digital "1177 direct" health care service platform. Health care professionals who digitally interacted with these patients are also included in the study population. The study population comes from Region Kalmar county and includes all patients 18 years or older who appear in the "1177 direct" data base.

Ages

18 years and older

Sex

Anyone

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: * patients being 18 years or older and appearing in the "1177-direct" data base Exclusion Criteria: \-

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Health care disparities

Contacts and locations

Locations

  • Linnaeus University

    Kalmar, 39231, Sweden

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