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Phone calls or brochures: which better prepares 9/11 survivors for disasters?

NCT ID NCT06737510

Knowledge-focused Sponsor: New York City Department of Health and Mental Hygiene Source: ClinicalTrials.gov ↗

What the study statuses mean

This study's is highlighted.

Recruitment status, easiest to join first

Recruiting now
This trial is taking on new participants right now.
Not yet recruiting
Registered, but not yet taking participants.
By invitation only
Not open to general applications. Only people the study team invites can take part.
Paused
Paused for now. It may or may not start again.
Ongoing
Running, but no longer taking on new participants.
Completed This study
The trial has finished. Results may not be published yet.
Stopped early
Stopped early, before it reached the end. That can be for many reasons, including safety.
Cancelled
Cancelled before anyone took part.

Expanded access (not trials)

Expanded access
Not a trial. This treatment can be requested outside a study, case by case, for people who qualify.
Expanded access (paused)
Not a trial. The treatment can normally be requested outside a study, but is unavailable right now.
Expanded access (ended)
Not a trial. The treatment could once be requested outside a study, but no longer can.
Approved
The treatment has been approved, so it is available normally rather than through this programme.

When the status isn't known

Details not published
The full record has not been published yet, so there is little to show here.
Status unknown
This status has not been confirmed recently, so it may be out of date.

First seen Jul 09, 2026 · Last updated Jul 10, 2026 · Updated 1 time

Summary

This study compares two ways to help people exposed to the 9/11 attacks get ready for emergencies: a phone-based coaching session versus a mailed informational brochure. About 700 adults in New York City who are part of the World Trade Center Health Registry will take part. Researchers will measure how many emergency supplies and communication plans participants have after the intervention.

What this could mean

Our plain-language read of the trial. This is informational only, not medical advice or a prediction.

What this could lead to
If effective, this approach could help communities better prepare for disasters, potentially saving lives.
What could go wrong
The trial is small and measures only self-reported preparedness, not actual emergency response. Results may not apply to other groups.

This is an AI summary of the original study and may miss details. Read our disclaimer.

Study facts

What this study's own registry entry says, in plain language.

Phase

Not a phased trial

Phase numbers describe drug development. The registry uses this when they do not apply, as it does for trials of devices, procedures or behaviour changes, and for observational studies.

Participants

707 people

The number who actually took part.

Started

Nov 2018

Finished

Jun 2026

Lead sponsor

A government agency

The lead sponsor is a government body.

Who can take part

This study's own entry requirements. Only the study team can say for certain whether you qualify.

Ages

18 to 100 years

Sex

Anyone

Healthy volunteers

Accepted

You do not need to have the condition being studied to take part.

Show the full entry requirements

Copied word for word from the study's registry entry, so the wording is the study team's rather than ours.

Inclusion Criteria: 1. English or Spanish speaking World Trade Center Health Registry enrollees aged 18 or older at the time of 9/11 residing in New York City. 2. Completed Wave 4 (2015-2016) 3. Those who are not rescue/recovery workers in either the NYPD or FDNY. \- Exclusion Criteria: 1. World Trade Center Health Registry enrollees under the age of 18 at the time of 9/11 2. Those with proxy interview at Wave 1 3. Enrollee was a rescue and recovery work affiliated with FDNY or NYPD at Wave 1 \-

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As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Emergency preparedness

Contacts and locations

Locations

  • NYCDOHMH

    New York, New York, 11101, United States

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