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Could WhatsApp AI help millions hear better?

NCT ID NCT07690670

Recruiting now Disease control Sponsor: University of Pretoria Source: ClinicalTrials.gov ↗

First seen Jul 08, 2026 · Last updated Jul 24, 2026 · Updated 3 times

Summary

This trial compares two ways to support first-time hearing aid users in low-resource communities: a WhatsApp-delivered AI programme with voice notes and a chatbot, versus a traditional paper pamphlet. The study involves 66 adults with mild-to-severe hearing loss who receive preset, affordable hearing aids. The goal is to see if the AI support boosts users' confidence and ability to handle their hearing aids better than paper instructions alone.

What this could mean

Our plain-language read of the trial. This is informational only — not medical advice or a prediction.

Active substance
Go Ultra Hearing Aids (rechargeable, pre-set hearing aids) and a WhatsApp-delivered AI-enabled support programme
What this could lead to
If effective, this AI support could improve hearing aid use and confidence for millions in low-resource areas, making hearing care more accessible.
What could go wrong
This is a small, early-stage trial (66 participants) in specific communities, so results may not apply broadly. The AI programme may not outperform a simple pamphlet.

This is an AI summary of the original study and may miss details. Read our disclaimer.

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Conditions

The condition(s) this trial relates to.

hearing loss disorder

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

HEARING LOSS

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • Atteridgeville Community

    RECRUITING

    Pretoria, Province, 0008, South Africa

    Contact Phone: •••-•••-•••• Email: •••••@•••••

    Contact

    Contact Phone: •••-•••-•••• Email: •••••@•••••

  • Khayelitsha Community

    RECRUITING

    Cape Town, Western Cape, 7784, South Africa

    Contact Phone: •••-•••-•••• Email: •••••@•••••

    Contact

    Contact Phone: •••-•••-•••• Email: •••••@•••••

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