Study to reveal what makes a virtual assistant trustworthy

NCT ID NCT07666295

First seen Jun 27, 2026 · Last updated Jun 27, 2026

Summary

This study looks at how the design and performance of virtual assistants—like chatbots or avatars—affect how people feel about them. About 400 adults will interact with these assistants in simulated service situations, such as tourism or retail. Afterward, they will answer questions about trust, satisfaction, and whether they would use the assistant again. The goal is to better understand human interaction with AI, not to test any medical treatment.

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This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.

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Conditions

The condition(s) this trial relates to.

Consumer Behavior

As listed by the trial registrant

The condition terms exactly as the trial's registrant entered them.

Contacts and locations

Study contacts

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

  • Contact

    Phone: •••-•••-•••• Email: •••••@•••••

Locations

  • Consumer Behavior Research Laboratory (LICCO), University of Malaga

    Málaga, 29013, Spain

    Contact

    Contact Phone: •••-•••-•••• Email: •••••@•••••

    Contact