AI phone triage could ease ER overcrowding
NCT ID NCT07428109
First seen Feb 28, 2026 · Last updated May 16, 2026 · Updated 13 times
Summary
This study tests an artificial intelligence (AI) system that listens to phone calls from people seeking urgent medical help. The AI aims to identify which patients truly need to go to the hospital emergency department and which can be treated elsewhere. Researchers will compare the AI's decisions with those of doctors, using data from over 40,000 patient calls in France. The goal is to reduce ER overcrowding by improving how calls are triaged.
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Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.
This is a summary of the original study . Summaries may miss details or leave out important information. Before applying or accepting participation, make sure you have read and understood the full study. Curemydisease.com takes no responsibility whatsoever for anything missed, misunderstood, or acted upon as a result of our summary — we know it does not capture everything.
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Study contacts
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Contact
Phone: •••-•••-•••• Email: •••••@•••••
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Contact
Phone: •••-•••-•••• Email: •••••@•••••
Locations
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SOS Médecins Grand Paris
Paris, 75013, France
Contact Phone: •••-•••-•••• Email: •••••@•••••
Conditions
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